With the fuss about the Log4Shell vulnerability finally dying down, it’s time to step back and take a good, long think about what happened and, more importantly, what can be done to stop it from happening again.

Sadly the prognosis is not good. The tl;dr is both simple and obvious: we simultaneously like free stuff and getting paid for our own work.

Most companies treat open source software exactly the same as commercial software but with a much lower purchase cost. When the software goes wrong, we want someone else to fix it for us. Unfortunately, sometimes we don’t even know where the software comes from. In the case of log4j, it’s run by volunteers. There is no 24/7 help desk with eager employees waiting to take your call.

“Radical Candor” is one of those phrases that I’ve heard and wondered about. Is it another vacuous management phrase? Does it mean anything? I saw it in the library and thought I’d find out. I’m cynical about these things but it doesn’t mean I’m closed minded!

The pitch is “Be a kick-ass boss without losing your humanity” which sounds positive but I don’t manage people at work. Even if it contained genuine insight, would there be anything I could use?

I have a confession to make. I had a BlackBerry for a few months and I hated it. To be fair I was late to the party. By the time I used one, the iPhone had launched and and the BlackBerry was not the Cool Thing any more.

Nevertheless, a few years before that I remember seeing them all the time around the City and Canary Wharf. They had an impressive tactile quality, where were people continually touching them, scrolling the side-wheel or the spinning the little trackball on the later models. By the time I started using one, the hardware itself was still great but the software was incredibly dated.

I made the mistake of suggesting that there was a blog to be made from this tweet. This is that post.

People still underestimate the value in (Developer|Operator) Experience when building platforms and honestly it’s kinda shocking to me.

If you want to win mindshare you need to make your tools actually usable. If you don’t want to lose it you need the same.

Like Spotify’s complaint before it, yesterday’s “App Store Principles and Practices” document from Apple got me thinking.

Apple talks a lot about free apps not paying anything (which isn’t entirely true of course), and it’s always pitched as a feature.

But the more I think about it, the more I think it might be a bug.

This effectively means that all paid apps have to subsidise all free apps. Is this what’s preventing Apple from reducing the 30% fee?

The gist of “ReWork” is that anyone can be an entrepreneur but you don’t have to follow the Silicon Valley tradition of seeking venture funding and providing foosball tables. If you do things right — different — you can make a sustainable business in a more traditional, bootstrapped way, and you don’t have to continually grow to be considered a success.

Many of the “lessons,” however, apply to almost any knowledge work. They subscribe to a less-is-more philosophy, and the book follows that example by being a quick read. Like the less-is-more outlook, that doesn’t make it bad, only very targeted.

I wasn’t entirely sure what to expect when I started “Creativity, inc.” In the end, it’s a bunch of anecdotes strung together to explain certain business practices that Ed Catmull believes has made Pixar successful. Half biography, half management guide if you like.

While the stories are engaging, and he has a surprising degree of humility, it’s difficult to see how many of the ideas can be successfully translated to other industries. Which is not to say that he’s wrong just that I wouldn’t expect to take his advice and immediately apply it to your workplace.

• On this day in 1996, Apple acquired NeXT – Fifteen years ago today Apple effectively started its upward trajectory.
• Why big companies can’t change – “At the polar opposite position from big industrial companies sit startups, nearly every one of which begins with an effortless expression of why? Big companies ask What? then How? but almost never Why?”
• Christopher Hitchens, 1949-2011 – “I’m not going to say R.I.P. I don’t think Christopher Hitchens is at rest. I don’t think there is anything left of him to rest. I think he is dead. But tonight, I’ll be raising a glass of Scotch in his honor. The world is a better place because he was in it, and it is a sadder, less interesting place now that he’s not.”

• Gallery: Iron Man, Other Pop Icons Become My Little Pony Sculptures – My Little Pony has a dark side too.
• What they’re “protecting” us from – “Every single person who’d attack Steve Jobs on any of these grounds is, demonstrably, worse at business than Jobs. They’re unqualified to assert that liberal values are bad for business, when the demonstrable, factual, obvious evidence contradicts those assertions.”

• The Rise and Fall of the Independent Developer – “My fear is that It’s only a matter of time before developers find the risks and expenses prohibitive and retreat to the safety of a larger organization. We’ll be going back to square one.”
• The Equality and Human Rights Commission’s choice is beyond belief – “But what these cases illustrate is that in certain areas compromise is not possible because the rights of different minorities are mutually exclusive. When one group refuses to fulfil its job description because it disapproves of another group, there is no middle ground, no give and take.”